Brand new Premium Quality lead-acid automotive battery infused with Hyonic HBA1 Performance Additive at manufacture.
Hyonic Inside_Automotive 12V 50Ah
Cells should be topped up with distilled battery water prior to addition of capsules.
Lead-acid batteries and HBA1 are toxic and an irritant if inhaled or exposed to the skin. Therefore protective gloves, goggles and respiratory mask provided should be worn at all times when handling HBA1 and lead-acid batteries.
Capsules should be added to fully discharged batteries and charged for 24-48 hours until fully charged prior to deployment.
Returns Policy for Hyonic HBA1
At Hyonic Limited, we are committed to ensuring you are completely satisfied with your purchase. If for any reason you are not fully satisfied with your purchase, we offer the following returns policy:
Eligibility for ReturnsItems must be returned within 14 days of delivery.
Products must be in their original condition—unused, unassembled, and in their original packaging.
Proof of purchase (receipt or order confirmation) is required for all returns.
Non-Returnable Items
Customised or personalised items cannot be returned unless faulty.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery to arrange for a replacement or refund. We may request photos of the damage or defect to process your claim more quickly.To initiate a return, please contact: info@hyonic.co.uk
Once your return is approved, we will provide instructions for returning the item, including a return shipping label if applicable.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds will be processed once the returned item has been received and inspected. Refunds will be issued to the original payment method within 14 days of return approval.
We strive to make the return process as easy as possible. If you have any questions, feel free to reach out to our customer service team.Shipping Policy
1. Shipping Locations
We ship both domestically within the United Kingdom and internationally to various countries around the world. Shipping availability may depend on the destination, and additional charges may apply for international orders.
2. Domestic Shipping (UK)
We offer shipping throughout the UK, including England, Scotland, Wales, and Northern Ireland. Shipping rates are calculated based on the weight and dimensions of the items in your order, and the chosen delivery service.
- Standard Delivery: 3-5 business days
- Express Delivery: 1-2 business days
- Next Day Delivery: Available for orders placed before 12:00 PM GMT
Shipping Rates:
Standard delivery starts at £6.50. Rates may vary depending on order weight, size, and location.3. International Shipping
We offer international shipping to a range of countries. Please check during checkout to confirm if we ship to your country. International shipping times and costs vary based on your destination and the size of your order.
- Europe: Typically 5-7 business days (may vary depending on destination)
- Rest of the World: Typically 7-15 business days (may vary depending on destination)
Shipping Rates:
International shipping rates are calculated at checkout and depend on the weight, size of the parcel, and the destination. All customs duties, taxes, and import fees are the responsibility of the recipient, as they vary by country.4. Processing Time
All orders are processed and dispatched within 1-2 business days after receipt of payment, excluding weekends and holidays. During peak times, such as holidays or sales events, processing times may be longer. If there are any delays in processing your order, you will be notified promptly.
5. Shipping Carriers
We use a range of reputable carriers to deliver your goods, including:
- Royal Mail (UK)
- Hermes (UK)
- DHL (International)
- UPS (International)
- FedEx (International)
You will receive tracking information via email once your order has been shipped, allowing you to track your parcel.
6. Customs, Duties & Taxes
For international orders, your package may be subject to additional customs duties, taxes, and import fees once it reaches your country. These charges are the responsibility of the recipient and are not included in the shipping cost at checkout.
Please note that customs policies vary by country, and we recommend contacting your local customs office for further information on potential charges.
7. Order Tracking
Once your order is shipped, you will receive an email with tracking details. You can use this information to track your package via the carrier’s website. If you have any issues or concerns regarding the tracking of your order, please feel free to contact our customer service team.
8. Shipping Delays
While we strive to ensure that your order arrives on time, there may be occasional delays due to circumstances beyond our control, such as weather disruptions, customs processing, or carrier issues. If your order is delayed, we will do our best to inform you and assist with tracking.
9. Lost or Damaged Packages
If your order is lost or damaged during shipping, please contact our customer service team within 7 days of receiving your order. We will investigate the issue and, if necessary, initiate a claim with the carrier. If a package is confirmed as lost or damaged, we will issue a replacement or refund as per our policy.
10. Changes to Shipping Policy
We reserve the right to update or modify our shipping policy at any time. Any changes will be posted on this page, and the updated policy will apply to all orders placed after the update.
11. Customer Service
If you have any questions regarding shipping, please contact our customer service team at info@hyonic.co.uk or call +44(0)7973 260069. We're here to help!